Manager (Doctor)

Application Deadline

26 January 2026 (Monday)

Position Title

Manager (Doctor)

Clinic Location

TNB Janamanjung, Manjung, Perak 

Reporting To

Senior Manager (Medical & Wellness)

Mission (Sources of Values)

To provide high-quality healthcare and comprehensive medical care to patients in a friendly, safe, and professional setting. Dedicated to aligning medical services with the clinic’s vision and mission by diagnosing, treating, and managing patient health conditions with a focus on patient safety and wellness. Aim to promote the health of staff, retirees, and all eligible dependents through compassionate care, continuous improvement, and professional excellence.

Accountability & Responsibility

• Overall in charge of the daily operation in the TNB clinic
• Lead a medical team to ensure the smooth running of the clinic and operational efficiency
• Provide diagnosis and evaluate patients who have illnesses or injuries
• Provide treatment and counselling to patients where necessary
• Prescribe medication or treatment plans to address the patient’s condition
• Keep up-to-date with current medication, technology, medical developments and treatment
• Mentor and supervising medical assistant, staff nurse and clinic assistant
• Collect history record and maintain sensitive patient information
• Supervise of patient scheduling, registration, medical records, data entry and processing
• Identify areas of improvement in patient care and treatment
• Assist in preparing the Budget Estimated and the Revised Budget of the TNB clinic
• Initiate or conduct investigation of any queries and refer to Senior Manager of Medical Management for further discussion
• Ensure patient satisfaction, including troubleshooting and risk management when there is complaint and developing process improvements to prevent recurrences
• Assist with planning to evaluate performance levels, quality of service, productivity and future needs
• Ensure legal compliance by following TNB policies, procedures, guidelines as well as medical benefit regulations
• Ensure compliance with MOH Regulations, Medical Laws, Labour Laws, Safety Standards and other federal and local regulations

KPIs

• Customer satisfaction
• % of project delivery, completion vs plan activities
• Project completion within timeline
• % compliance to Medical Laws and Private HealthCare Facilities & Services Act 1998
• % in reduction of case referral to specialist
• Value creation from projects

Competencies

Education and Certification

• Bachelor’s Degree in Medicine (Certified by Ministry of Health Malaysia)
• Registered with Malaysian Medical Council (MMC)
• Valid Annual Practicing Certificate (APC)
• Qualified as Fully Registered Doctor in Malaysia
• Occupational Health Doctor (OHD) Certificate (added advantage)

Experience Requirements

• At least 5 years of working experience in healthcare field

Networking & Relations

• Allied health staff
• Administrative staff
• Employee and their dependents
• Retiree and their dependents
• Suppliers
• Government agencies