Executive (Property Management)

Application Closing Date

1 May 2025 (Thursday)

Position Title

Executive (Property Management)

Reporting To

Head (Strategy & Portfolio Planning)

Mission (Sources of Values)

• To support Property Services Department (PSD) as preferred partner in delivering property services solutions with exceptional customer experience
• To support overall community economic growth and efficiency of TNB businesses
• To lead and oversee the strategic management of our property portfolio to maximize value, enhance operational efficiency, and deliver exceptional service to tenants and stakeholders
• To implement innovative property management practices, optimizing asset performance, and ensuring compliance with all relevant regulations

Accountability & Responsibility

• Optimize performance and value of the property portfolio through effective management, maintenance, and enhancement strategies
• Develop and manage property management budget, including operational expenses, capital expenditures, and revenue forecasts
• Oversee day-to-day operations of properties, including maintenance, repairs, and tenancy management
• Ensure compliance with local and federal regulations related to property management, including health and safety standards

KPIs

• EBIT / Value Creation / Revenue Generation
• Asset Performance
• Service Level Agreement (SLA) / Customer Satisfaction Index (CSI)
• Rental Savings
• Tenancy Contract Management

End Products

• Asset management report
• Tenancy schedule
• Aging report
• Utilities & service charge schedule

Competencies

Education and Knowledge

• A bachelor’s degree in property management, business administration or property related fields
• Familiarity with a variety of property concepts, practices and procedures

Experience Requirements

• At least 3 years of working experience in property or a related industry