Medical Assistant (MA) / Staff Registered Nurse (SRN) - Johor Bahru

Application Deadline

26 January 2026

Position Title

Penolong Pegawai Perubatan 

Clinic Location

TNB Jalan Yahya Awal, Johor Bahru

Reporting To

Admin Executive (Dispensaries)

Mission (Sources of Values)

To provide high-quality healthcare and comprehensive medical support to patients in a friendly, safe, and professional setting, aligned with the clinic’s vision and mission, and to ensure the well-being and health of staff, retirees, and all eligible dependents. All practitioners are required to possess a valid Annual Practicing Certificate (APC) and maintain current Basic Life Support (BLS) certification to ensure the highest standards of care.

Accountability & Responsibility

• Responsible to the daily administration of the Dispensary operations
• Maintain in depth knowledge of TNB Healthcare contracts and their compliance
• Verify patient information by interviewing patient, recording medical history and confirming purpose of visit
• Prepare patient for examination by performing preliminary physical tests such as ECG, taking blood pressure, weight and temperature, reporting patient history summary
• Assist the locum doctors in performing any medical or minor surgical procedures
• Ensure that all drugs are adequate and medical equipment are well maintained
• Evaluate patient care needs, prioritizing treatment and maintaining patient flow in the Dispensary
• Keep supplies ready by performing inventory stock and placing orders
• Handle patient pharmacy needs by phoning in prescriptions to preferred pharmacies and assisting with application and processing of medical assistance through pharmaceutical companies
• Educate individuals, families and other groups on topics such as health education, disease prevention and treatments for illnesses
• Administer injections and immunizations
• Treat wounds and lacerations. Performs Dressing, ‘Toilet and Suturing’
• Carry out dispensing of drugs
• Collect blood, tissue and other laboratory specimens and prepared them for lab testing
• Schedule patient’s appointment by arranging with Medical providers
• Ensure compliance of SEMS, ISO 9001:2000, ISO 14001: 2004 and OHSAS 18001: 1999 when carrying out the daily activities

KPIs

• Customer satisfaction index
• Competency index
• Cost control
• Support to other needs of department
• Engagement with medical provider
• Dispensary operation

Competencies

Education and Certification

• Diploma in Medical Assistant (registered with the Malaysian Medical Asisstant Board) or Diploma in Nursing (registered with the Malaysian Nursing Board)
• Valid Annual Practicing Certificate (APC)
• Basic Life Support (BLS) certification

Experience Requirements

At least 3 years of working experience in clinical / healthcare field

Networking & Relations

• Medical providers
• Employee & their dependents
• Retiree & their dependents